Question What are the delivery times?
AnswerWe take 1 to 2 days to process your order and 3 to 5 days to deliver it. You can always contact our customer service for information about your order.
Question Where are you located?
AnswerNous sommes situés au XXX XXX
Question Do you ship anywhere in the world?
AnswerYes, we deliver absolutely everywhere!
Question I still have not received my order. What is taking so long?
AnswerWe apologize for the delay. Sometimes international shipping may take longer than expected due to customs clearance. You can instead track your order and see where it is at all times. If you still think you need help tracking your package or would like to inquire about it, please contact us by email at:
Question How to cancel my order?
AnswerYou can cancel your order as long as it has not yet been sent by sending an email to